Reference

Privacy Policy for India Accounts

We set out how we collect, use, share and protect your account details, device signals and wallet records so you know what happens before you open an account.

Data useCookie handlingRecord updatesLocal law
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luckyboss Privacy Policy for India Accounts
REQUEST CHANNELS

Ways to Contact Us

If you want to ask about data access, correction or account deletion, use the channel that fits your request. Email works well for written requests, the form helps us capture the right details and in-app chat is handy when you are already signed in. We may ask for a quick verification step before we change sensitive fields, because privacy requests must be matched to the correct account.

Team online

Email

Send a message for access, correction or deletion checks. Include the name on the account, the phone number you used and the exact change you want so we can match the record safely.

Web Form

Use the form on our site when you want a written trail. We ask only for the details needed to confirm the account before we act on the request.

Signed-in Chat

If you are already signed in, send the request from chat and add a short note on what you want changed. We will reply with the next step after checking identity.

DATA CARE

How We Keep Records

This page explains how we handle privacy requests, keep login records and decide how long to store data.

Data use

We use your details to open and maintain the account, process requests you send, check for suspicious access and answer…

Cookies

Cookies keep session state, remember language and reduce repeated logins. They also help us notice unusual browser behaviour.

Account security

We keep login records, device signals and verification status so we can protect wallet actions and spot account misuse.

Retention

We keep records only for as long as needed for account handling, dispute checks, security work and duties that apply…

Change requests

If you want to update your name, phone number or another account field, send a clear request with the exact…

Contact path

For any privacy request, use the channel listed on this page and include the account email or phone number.

Common Questions on Privacy

These questions cover access, correction, cookies, retention and contact steps. If a request depends on local law, we will say which part we can complete and whether extra verification is needed. We keep the wording plain so you can see what happens to your data without searching through a long legal file.

We collect the details you give when you open or update an account, plus device signals, login history and transaction records needed to keep the account working and to answer service requests.

Cookies remember session state, language choice and security checks so you do not repeat the same step on every page. They also help us spot unusual browser behaviour; you can clear them in your browser.

Yes. Send the exact fields you want changed and the updated details. We may ask you to verify the account first, especially if the request touches contact details or identity records.

We keep data only as long as needed for account handling, security checks, dispute handling and duties that apply in India. After that, we remove or anonymise it where the law allows.

Our privacy team handles them through the contact routes on this page. Add the account email or phone number and a short note on what you need so we can find the correct record.

We use only the payment details needed to process deposits or withdrawals through UPI, Paytm or PhonePe and to match the transaction to your account. We do not add unrelated profile data.

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